Quality Policy
We (AE&LC) are a privately owned Ophthalmic Day Surgery & Consulting practice specialising in Cataract and Eye Laser Surgery (refractive) procedures.
Our philosophy is to be a leader in our field and we aim to set high standards in the delivery of health care, customer service and employee relations.
The quest for excellence in eye care is achieved by implementing the latest developments in technology and innovative surgical techniques.
The day surgery was designed in accordance with the guidelines established for Excimer laser centres and day surgery units by the Royal College of Ophthalmologists, SA Health Commission, Commonwealth Health requirements and Australian Building Standards.
We successfully gained Accreditation from the Australian Council on Healthcare Standards (ACHS) in November 1999 and continued to undergo regular reviews by the body to maintain accredited status until late 2007 when our management made a commitment to undergo ISO 9001:2008 certification. In 2014 we met the National Safety and Quality Health Service Standards (NSQHSS) for Day Hospitals. All staff are encouraged and supported whilst participating in quality improvement activities to assist in their endeavours in achieving the desired outcomes.
We set quality objectives and review them annually to ensure they are met.
We are committed to satisfying any requirements of the NSQHS Standards and to the continual improvement of the quality management system implemented at AE&LC.